Shopify · 2023
Plan and Conduct Payments Platform Game Day
Prepared Payments Platform for peak events through scenario testing and failure-readiness exercises.
- Supported game-day planning and execution across engineering and partner teams.
- Helped identify failure modes and convert findings into actionable follow-up work.
- Strengthened incident readiness ahead of BFCM and major payments launches.
- Game Days
- Incident Management
- Load Testing
- Reliability Engineering
- Observability
Shopify · 2022 - 2023
Lift & Shift of SPI Buyer Transaction Emails
Drove systems design, project scoping, and prototyping to migrate SPI buyer transaction emails; priorities shifted before rollout.
- Completed systems design and scoping for ownership shift from partner systems to Shop.
- Prototyped routing and experience alignment across buyer app surfaces.
- Effort was deprioritized prior to production rollout.
- Shop Pay Installments
- Messaging
- Shop
- Product Integration
- Email Systems
Shopify · 2022 - 2023
Prequalify for Installments on Product Pages
Prototyped moving installment prequalification earlier in the buyer journey on PDP surfaces.
- Supported up-funnel installment eligibility UX exploration before checkout.
- Contributed to product/technical framing aimed at improved conversion outcomes.
- Built a working prototype and experimentation plan; initiative did not proceed to launch.
- Shop Pay Installments
- Checkout
- Product Experimentation
- UX
- Analytics